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Vienna International Airport
Information and help desks
Information desks can be found in the Arrivals hall, in Terminal 2 and in the East Pier. The airport has a 24 hour telephone information service (tel:1 700 722 233). A leaflet is available outlining the assistance the airport provides for disabled travellers.
Airport Facilities
The airport has full service banks in both Arrivals and Departures halls, 0800-1500 (0800-1730 on Thursdays), and plenty of ATMs in the Terminal areas; foreign currency exchange facilities are available throughout. There is a post office in the Departures hall between Terminals 1 and 2, a 24 hour medical centre next to the domestic gates and Terminal 1, and a pharmacy in the shopping arcade. The airport offers cafés, snack bars, restaurants and bars, as well as a variety of shops (including a branch of Harrods), duty-free and a Wellness Centre (massage, showers and solarium).
Disabled Facilities
The airport's physical access for disabled people is good, including accessible toilets, lifts and telephones and internet connections which are accessible to wheelchair users. Wheelchairs can be provided at the airport.
Business Facilities
The Airport VIP & business centre (tel:1 700 723 300) can organise events and press conferences and provide catering, photocopying and telex services. The Danube VIP Aviator Club has five executive lounges with workspaces, telephone, modem, fax and message services, and an adjacent meeting room. The Vienna Airport World Trade Center (tel:1 700 736 000) is very close to the Arrivals Hall and offers office rental plus excellent facilities for meetings, functions and conferences for up to 300 delegates, with secretarial and interpretation services available. Both airport hotels also offer conference facilities.
Car Rental
Rental companies include Avis, Budget, Eurodollar, Europcar, Hertz and Sixt.
Car Parking
There are several car parks offering the choice of indoor or outdoor, short and long-term parking, all connected to the Terminal by signposted foot paths. Disabled parking spaces are available in car parks 1, 3 and C, with good access to the Terminals.
Driving Directions
The best route to the airport is the A4 Airport Motorway. The motorway exit marked Flughafen (Airport) leads directly to the Terminal. The B9 road is an alternative main route.
Public Transport & Taxis
The S-Bahn (overground train) connects the airport to Wien Mitte and Wien Nord train stations, a 25 minute journey, at least every half an hour from 0500-2230, and offers connections to the Vienna U-Bahn (underground rail) system. Buses depart from the airport to the City Air Terminal, 0530-0100, every 20-30 minutes. Other buses go to Südbahnhof and Westbahnhof rail stations approximately once an hour, 0530-2310. Buses are also available to Bratislava (Slovak Republic) and Budapest (Hungary). Taxis to the city leave from outside the Arrivals hall; they are metered, but a fixed price can be paid at the booking counter.
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