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Philadelphia International Airport
Information and help desks
General 24 hour information (tel: 215 937 6800 or TDD: 215 937 6755). Rosenbluth Travel Information Services are located in each Terminal, open 0600-2300 daily, and provide general information and assistance, worldwide airport operating conditions and weather updates. The Passenger Assistance counter in the International Arrivals area provides bilingual assistance.
Airport Facilities
ATMs can be found on the main concourse of each Terminal and foreign currency exchange is available in Terminals A, C and D. Airport facilities also include postal services, a medical centre and a special service for passengers stranded during emergencies. Duty-free shopping can be found in Terminal A: there is a large central retail gallery with many shops, duty-free outlets, restaurants and bars (some 24 hours).
Disabled Facilities
Disability access includes Braille signage and raised numbering on elevators and ATMs, accessible toilets, amplified and TDD telephones. The airport produces a special information leaflet, Getting Around, which can be posted out to disabled travellers.
Business Facilities
Fax machines can be found at P.I.A/Thomas Cook offices throughout the airport. The airport's business centre (tel: 610 362 4333), open 0700-1900 Monday-Friday, has photocopying, PC and laser printing, fax and document shredding facilities and meeting and conference rooms for up to 10 people with speakerphones. Audio-visual equipment, secretarial services and catering can be booked in advance.
Car Rental
Car rental companies include Alamo, Avis, Budget, Dollar, Hertz and National.
Car Parking
Short-term parking is available with direct access to all Terminals; Terminals A, B, C and D also have facilities for long-term garage parking; economy parking is available at an off-site car park which is serviced by a free 24 hour shuttle service. Disabled parking is available (tel: 215 683 9840) and all shuttle buses have wheelchair lifts.
Driving Directions
From Philadelphia city centre: take Interstate 95 south to the Philadelphia International Airport Exit or 76 east following signs for the airport. From the PA Turnpike: take the PA Turnpike to the Mid-County Exit (Route 476), then take 476 south (Chester) to Interstate 95, and Interstate 95 north to the airport exit. From the NJ Turnpike: take exit 3 to the Walt Whitman Bridge. After the toll plaza stay in the far right lane and take Interstate 95 south. Follow Interstate 95 south to the airport exit. From Delaware: take Interstate 95 north to the airport exit.
Public Transport & Taxis
Taxis are available 24 hours and cost a flat rate to the city centre (US$20); there is also a shuttle van/limousine service. SEPTA's R1 high speed rail line provides a service between each Terminal and Central Philadelphia taking about 20 minutes, with trains departing every 30 minutes, 0600-0000. For information (tel: 215 580 7800; TDD: 215 580 7712). SEPTA also provides transport to connect with Amtrak's 30th Street station and the Greyhound bus Terminal.
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